Cancellation and Rescheduling Policy

I understand that life can be unpredictable and sometimes plans need to shift. Out of respect for your time and mine, I kindly ask for at least 24 hours notice if you need to cancel or reschedule your session.

Cancellations made with less than 24 hours notice will be subject to a 50% cancellation fee or must be re-scheduled 3 weeks after your original session date.

No-shows or missed appointments without notice will not be refunded. If you're running late, there will be a grace period of 15 minutes and we will use the remaining time for the duration of your session.

If you are feeling unwell or experiencing an emergency, please reach out as soon as possible. I am happy to work with you with grace and flexibility when I can.

Disclaimer

The services provided through Coastal Soul Healing are intended for personal growth, spiritual exploration, and emotional support. They are not a substitute for medical, psychological or professional advice, diagnosis, or treatment.

Please consult with your healthcare provider for any physical or mental health concerns. I do not diagnose, treat, or prescribe for any medical or psychological conditions.

By booking a session, you acknowledge that you understand and agree to this disclaimer.

Privacy Policy

Last updated: 6/1/25

Privacy Policy

At Coastal Soul Healing, your privacy is important to me. This policy outlines how your personal information is collected, used, and protected when you interact with my website or services.

1. Information I Collect

When you contact me, schedule a session, or subscribe to any updates, I may collect:

• Your name and email address

• Your phone number (if provided)

• Any information you choose to share through intake forms or messages. This information is collected solely for the purpose of supporting your session and ensuring a safe, personalized experience. Please note: Mediumship sessions do not require or collect any personal intake information prior to the session to maintain energetic neutrality.

I may also collect basic website analytics (such as page views or clicks) through third-party tools like Google Analytics or Calendly.

2. How Your Information Is Used

Your information is used to:

• The information you provide is used only to tailor your session and offer appropriate support.

• Respond to inquiries and schedule sessions

• Provide services and communicate session details

• Send occasional updates or offerings (only if you opt in)

I will never sell or share your personal data with third parties for marketing purposes.

3. Confidentiality & Data Storage

All data is stored securely and only accessible by Coastal Soul Healing. I use trusted platforms like Calendly and secure email providers to protect your information. All information submitted via forms or shared during sessions is kept confidential. Intake forms are stored securely on password-protected platforms and are accessible only to the practitioner. While I am a licensed healthcare professional, I am not practicing under that license through Coastal Soul Healing. The services provided are spiritual and energetic in nature, and are not intended to diagnose, treat, or cure any medical or psychological conditions.

4. Your Rights

You may request to view, update, or delete your personal information at any time by contacting me directly at alyssa@coastalsoulhealing.com.

5. Consent

By submitting an intake form or engaging in a session, you acknowledge and consent to the collection of personal information as described above. You also acknowledge that these services are complementary and are not a substitute for professional medical care.

6. Third-Party Tools

This site may use or link to third-party services such as Calendly, Instagram, Stripe, or PayPal. Their privacy practices are governed by their own policies.

7. Policy Updates

This Privacy Policy may be updated from time to time. The most recent version will always be available on this page.

Terms & Conditions

Last Updated: 6/1/25

Welcome to Coastal Soul Healing. By using this website and booking services, you agree to the following terms and conditions.

1. Services Provided

Coastal Soul Healing offers energy healing, mediumship, and intuitive guidance sessions. These services are spiritual in nature and are meant to support personal insight and well-being.

2. Not a Substitute for Medical or Mental Health Care

All offerings are complementary services and are not intended to diagnose, treat, or replace medical, psychological, or legal advice. Always consult a licensed professional for medical or mental health concerns.

3. Client Responsibility

By booking a session, you agree to take full responsibility for your own well-being, decisions, and interpretations of the information shared during the session.

4. Results Not Guaranteed

Every session is unique and intuitive in nature. While many clients find sessions meaningful and helpful, outcomes cannot be guaranteed.

5. Cancellations & Rescheduling

Please refer to the Cancellation Policy above for details about rescheduling or missed appointments. Sessions cancelled within 24 hours may be subject to a fee or forfeiture.

6. Intellectual Property

All website content, including text, graphics, logos, and session materials, is the property of Coastal Soul Healing and may not be copied or redistributed without permission.

7. Contact

If you have any questions about these terms, please contact me at alyssa@coastalsoulhealing.com